Effective Date: 30 May 2025
Last Updated: 30 May 2025

RLabs is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following categories of personal data:

• Name, contact details (email, phone number)

• Demographic information

• Employment, education, or program participation details

• Technical data (IP address, browser type, operating system)

2. How We Use Your Information

We use your data to:

• Provide and improve our services

• Register and manage program participants

• Communicate with you (e.g., newsletters, program updates)

• Respond to inquiries or support requests

• Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on:

• Your consent

• Performance of a contract

• Compliance with a legal obligation

• Legitimate interests pursued by us or a third party

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal or reporting requirements.

5. Your Rights (under GDPR)

You have the right to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Withdraw consent at any time

• Object to processing or request data portability

To exercise any of these rights, please contact us at: global@rlabs.org

6. Data Sharing

We do not sell or rent your data. We may share your data with:

• Service providers and partners who assist us in delivering our services

• Legal or regulatory authorities if required by law

7. International Data Transfers

As a global organization, your data may be transferred and stored outside the European Economic Area (EEA). We ensure such transfers comply with GDPR via Standard Contractual Clauses or other safeguards.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data.

9. Contact Us

If you have questions or concerns about this policy or how we handle your data, please contact:

Email: global@rlabs.org
Mailing Address: 55 Boschendal Road, Westridge, Cape Town, 7785